http://www.ariadne.ac.uk/authors/jane-inman/ Recent content in Jane Inman on Ariadne Hugo -- gohugo.io en-gb Sun, 30 Jan 2005 00:00:00 +0000 http://www.ariadne.ac.uk/issue/42/inman/ Sun, 30 Jan 2005 00:00:00 +0000 http://www.ariadne.ac.uk/issue/42/inman/ E-Government is essentially about improving service delivery in central and local government. Our customers expect a level of service and access to services, which is effective, efficient and convenient. They want to be able to make contact with government at a time and in a way which fits in with their lives. In order to deliver excellent public services in customer-focused ways we have to use the available technology to its very best advantage.