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    <title>Lynne Brindley on Ariadne</title>
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      <title>Are They Being Served?</title>
      <link>http://www.ariadne.ac.uk/issue/4/user-services/</link>
      <pubDate>Thu, 18 Jul 1996 23:00:00 +0000</pubDate>
      
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      <description>Preparing to write this article, I sought inspiration in the form of a recurring question. How can we improve our knowledge of users and their use of networked information services? What should we be doing to develop our understanding in the context of emerging digital library developments? And how might we make progress?
My starting point came from a recent reading of the executive summary of the TULIP project final report.</description>
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