Brian Kelly recently gave a talk on this subject at the Internet Librarian International 2005 conference. In this article he expands on the talk and revisits the question as to whether email really should disappear. <a href="/issue45">issue45</a> October 2005 <a href="/category/article-type/tooled">tooled up</a> <a href="/taxonomy/term/203/author-info">brian kelly</a> Brian Kelly reviews the JISC-funded QA Focus Project and argues that developers should be using quality assurance principles. <a href="/issue41">issue41</a> October 2004 <a href="/category/article-type/tooled">tooled up</a> <a href="/taxonomy/term/203/author-info">brian kelly</a>