Adrian Tribe reports on a three-day conference designed for professionals involved in the provision of institutional Web services, organised by UKOLN and held at King's College, University of Aberdeen in July 2008. <a href="/category/issue-number/issue56">issue56</a> July 2008 <a href="/category/article-type/event-report">event report</a> <a href="/taxonomy/term/997/author-info">adrian tribe</a>