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Analysing Raptor at Kent (ARK) is a project adopting the production version of the Raptor toolkit and using it to improve our understanding of the demand for and use of electronic journals and databases, by the staff and students of the University of Kent. Raptor reports allow assessment of the usage of each Academic school, which can use this data to ensure provision of resources appropriate to the needs of users and to improve internal charging models. The project builds on the work of the successful Raptor pilot programme at Kent. The pilot established the viability of running a pre-release version of the Raptor toolkit, on the University's servers. This pilot also made a preliminary assessment of management overheads, software reliability, response times, support costs and the usefulness of Raptor reports to the needs of the Library and IT services. (Excerpt from this source)
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